Whether you manage a bar, hotel, restaurant or any other hospitality business, it's an ongoing challenge to keep the bottom line healthy and keep customers coming back for more.
Check out this list of our top tips and how-to guides to help manage your business effectively:
5 Reasons to be Excited About Hospitality in 2015
Published 2 February 2015
Tourism is now the biggest industry in the world, accounting for a whopping 9 per cent of global GDP (per Forbes). It's also the world's largest employer with one in every eleven people on the planet working in the tourism and travel industry. READ MORE
Hospitality workplace policies – is your business covered?
26 November 2014
Work visas, employee contracts, drugs and alcohol policies, health and safety regulations, and even data collection laws – nobody ever said hospitality SMEs have it easy when it comes to administrative responsibilities not directly related to their core business goals. READ MORE
Key Steps for Hiring the Best Restaurant Manager
27 October 2014
Restaurant managers have a significant impact on the success and profitability of a restaurant. Despite being one of the most important hires in the industry, many owners conduct a search without a protocol that will lead them to the right candidate. READ MORE
7 Examples of Creative Hospitality Marketing
Published 20 October 2014
Large and small businesses alike strive for maximum exposure from their marketing efforts, and hospitality marketing in particular requires creativity to attract notoriously fickle customers always looking for the 'next big thing'. READ MORE
How to ensure restaurant guests leave satisfied
Published 10 October 2014
Restaurant managers are programmed to ensure guests leave feeling satisfied with their dining experience. While smart hospitality operators use social media and review sources to gauge performance, it can be difficult to measure true satisfaction. After all, the average visitor doesn’t offer candid feedback before leaving. READ MORE
